Front Office in City Hostel in London (UKLOND04A)

London Zentrum - freie Unterkunft. 

Das renommierte 3-Sterne Hostel befindet sich im Norden Londons. Das Zentrum und alle wichtigen Sehenswürdigkeiten sind in 30 Minuten mit der Metro erreichbar. Mit über 120 Zimmern, Bar & Restaurant und 24h Rezeption handelt es sich um ein Hostel mittlerer Größe.

Ihr Praktikum wird im Bereich Front Office stattfinden. Dort haben Sie die Möglichkeit die Organisation und alle Arbeitsabläufe in einem Hotel kennzulernen.

Vergütung:

Freie Unterkunft (Mehrbettzimmer)

Bewerbungsvoraussetzungen:

Gute Englischkenntnisse (B2)
Mindestdauer: 2 Monate

Originalauschreibung Hotel

Working Hours:
Approximately 40 hours per week.
Mons-Sundays (2 days off a week depending on the rota)
The earliest starting time will be 7am, the latest finishing time will be 10pm. The total working hours per day is approximately 8 hours.

Type of Lodging offered:
Twin-sharing studio (same gender) in the property

The participants will have to arrange for their own airfare, food, transport while in London, insurance and personal expenses.


The internship program we offer is geared for individuals who inspires to gain experience in the Property Management, Hospitality and Education Sectors. Our growing company boasts exposure to industries such as Student Accommodation and English Schools.

We welcome university students, working professionals and young english learners all-year round.

Summer time is one of the most challenging period of the year in our company, this is the period wherein most of our student contracts are signed and when most groups from all over the world come to visit.

You will be part of our Front of House team, you will be assisting our resident receptionists and will be fully immersed with the processes of the reception.

In the first two weeks of your internship, you will be hands on with assisting our residents; organising their letters and parcels, organising their keys and checking room statuses in our hotel. On this first period, you will also be introduced to our system; PEX.

In the following weeks, depending on your comfortability with the system and your preparedness to the role, you will start to answer emails, take phone calls, liaised with the other departments, know more about the system and learn the check-in and check-out procedures. On this second period you will be introduced into processing payments.

During the final weeks you will be taking responsibility of payments with the assistance of our staff while doing all the other tasks you have learned. This will test your organisational, multi-tasking and time management skills.

You will be able to rely with the Front of House Supervisor; your line manager, who will assist you with anything you may need at work.

During your stay you will also be allocated a mentor who will follow up your progress at will give you feedbacks.

Abteilungen

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Front Office

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